GDPR Compliance

Our Commitment to GDPR

AI Social 360, operated by NettulzTech, is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Data Controller

NettulzTech is the data controller responsible for your personal data processed through AI Social 360.

2. Lawful Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

3. Your Rights Under GDPR

You have the following rights regarding your personal data:

3.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

3.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal data.

3.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances.

3.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain situations.

3.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

3.6 Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

3.7 Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling.

4. Data We Collect

• Identity data (name, email address)
• Contact data (email address)
• Financial data (payment information via Lemon Squeezy)
• Usage data (how you use our Service)
• Technical data (IP address, browser type, device information)
• Content data (content you create using our Service)

5. How We Use Your Data

• To provide and maintain our Service
• To process your payments and manage subscriptions
• To generate AI content based on your requests
• To communicate with you about the Service
• To improve our Service and develop new features
• To ensure security and prevent fraud
• To comply with legal obligations

6. Data Sharing and International Transfers

6.1 Third-Party Processors

We share data with the following processors:

• OpenAI: For AI content generation (USA-based, compliant with Standard Contractual Clauses)
• Lemon Squeezy: For payment processing (GDPR-compliant)
• Base44: For hosting and infrastructure

6.2 International Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When your data is no longer needed, we will securely delete or anonymize it.

8. Security Measures

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

9. Data Breach Notification

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in high risk to your rights and freedoms, we will also notify you directly.

10. Children's Data

Our Service is not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us.

11. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

12. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.

For EU residents, you can find your supervisory authority at:https://edpb.europa.eu/about-edpb/board/members_en

13. Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any material changes by posting the new statement on our website and updating the date at the top.

14. Contact Us

For any questions about our GDPR compliance or to exercise your rights: